— FAQ —
Q1: Can I get a sample before the order cause Ineed to check the quality?
A: For cheaper products less than USD50.00, We can supply the sample free of charge, but clients need to pay for the freight. We can supply sample free of charge for big potential clients.
Q2: How long can you finish the order?
A: 30-35days for regular order (according to the quantity)
Q3: What's the warranty period for your products?
A: 2 year whole products. Costomize according to guest's request.
Q4: The MOQ for the new order?
A: 1 models 20Pcs.
Q5: Your major market?
A: European countries including Germany England and Asia
About promotion : our company have promotion now, please contact us for more details
Q6: Are you the manufacturer?
A: Yes, we has our own factory to assemble the goods.
Q7: How about the payment term?
A: 30% T/T in advance, the balance 70% before loading.
Q8: How are your packing details?
A: 1Pcs one carton. Full foam surrounded and K=A export mail order Carton.
Q9: Do you offer OEM service?
A: Yes, We can custom designed for any specific application.
Q10: Do you have any Certificate?
A: Our goods has CCC CE certificate, the electrical part has SAA SASO UL certificate.